Frequently Asked Questions
How long has Adams been in business?
Adams Rental & Sales was started shortly after WWII by Frank and
John Adamczyk. While both brothers have passed on, we take great
pride in continuing their legacy more than 60 years later.
Do you provide planning help?
Yes. Whether it is tent size, linen color, lighting effects or floor
plans, our experienced Event Consultants are available to help make
your event a very special occasion.
How far ahead should I make my reservation?
To insure
availability, we recommend reserving your items as early as
possible. We will do our best to accommodate even last minute
requests.
How long is the rental period?
Up to four days. We like to allow you time to get the
equipment early and prepare for your event.
What are deposit and payment requirements?
50% deposit is required to secure a reservation. Payment in full is
required 10 days before delivery or when the equipment is picked up
at our location. Adams accepts Visa, MasterCard, Amex, Discover,
cash or checks. An additional (refundable) deposit is required when
payment is made by cash.
Can I change my reservation?
Yes. The earlier we know about your changes however, the better we
can accommodate them.
What happens if I cancel?
In the event of cancellation, fees will be charged as follows: 30
days or more before event date, 25% of rental; 7 to 29 days before
event date, 50% of rental; 2 to 6 days before event date, 75% of
rental; 1 day before event date, 100% of rental. If linens have been
specially ordered for an event, you will be charged.
What happens if I don’t use some items?
Charges are based upon
time out of our possession, regardless of usage.
What is the delivery time-frame?
Curbside delivery and pickup
service is available at a standard charge during regular business
hours, Monday through Friday. Timed, after-hours or weekend
deliveries and pickups can be arranged with advance notice at an
additional charge.
Will your driver set up equipment?
Yes. We offer set up and
take-down service for an additional charge.
What should I do with
items after they are used?
Party equipment must be placed in their
original containers, china and flatware should be rinsed. Tables and
chairs stacked. Place used dry linens in laundry bags provided.
Do you sell items?
Yes, we sell everything we rent (new and
used).
Do you provide laundry service for table linen?
Yes, we have
an in-house commercial laundry operation.